Shipping Policy

Welcome to Talvyna Home & Outdoor. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products from our website. We encourage you to read this policy carefully to understand our shipping practices and timelines.

By placing an order with Talvyna Home & Outdoor, you agree to the terms and conditions outlined below.

1. Company Information

Talvyna Home & Outdoor
Phone number: (363) 941-7070
Email: contact@talvyna.store
Address: 7791 Northwest 46th Street, Miami FL 33166, United States

2. Shipping Coverage & Availability

At this time, Talvyna Home & Outdoor ships only within the United States.

  • We do not offer international shipping.

  • Orders with shipping addresses outside the United States will not be accepted or processed.

  • We reserve the right to cancel any order that does not comply with our shipping coverage policy.

3. Shipping Fees

We proudly offer FREE SHIPPING on all orders within the United States.

  • No minimum purchase requirement

  • No additional handling or packaging fees

  • No hidden charges at checkout

The total amount shown at checkout is the final price you will pay for shipping.

4. Order Processing Time

All orders are processed within 3–4 business days (Monday through Friday, excluding weekends and public holidays).

Order processing includes:

  • Order confirmation and verification

  • Product availability check

  • Quality inspection

  • Secure packaging

  • Preparation for shipment

Orders placed on weekends or holidays will begin processing on the next business day.

During peak seasons, promotional events, or holidays, processing times may be slightly extended. If your order experiences an unusual delay, we will notify you via email.

5. Estimated Shipping & Delivery Time

Once your order has been processed and handed over to the shipping carrier, delivery typically takes 5–6 business days.

Estimated Delivery Breakdown:

  • Processing time: 3–4 business days

  • Shipping time: 5–6 business days

  • Total estimated delivery time: 8–10 business days

Please note that delivery times are estimates and are not guaranteed. Actual delivery may vary due to carrier delays, weather conditions, or other unforeseen factors beyond our control.

6. Shipping Carriers

Talvyna Home & Outdoor partners with reliable third-party shipping carriers to ensure timely and secure delivery.

  • Carrier selection depends on destination, package size, and logistics availability.

  • We reserve the right to change carriers without prior notice.

Once your order has shipped, you will receive a confirmation email containing tracking details.

7. Tracking Information

After your order is shipped, you will receive a tracking number via email.

Important notes:

  • Tracking information may take 24–48 hours to update in the carrier’s system.

  • You can track your order at any time using the provided tracking link.

If you have trouble tracking your shipment, please contact our customer support team.

8. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

Talvyna Home & Outdoor is not responsible for:

  • Delays caused by incorrect or incomplete addresses

  • Packages delivered to the wrong address due to customer error

  • Failed delivery attempts caused by unavailable recipients

If a package is returned due to an incorrect address, additional shipping fees may apply before reshipment.

9. Delivery Delays

While we strive to deliver orders on time, delays may occur due to:

  • Weather conditions

  • Carrier operational issues

  • High shipping volumes

  • Natural disasters or unforeseen events

Talvyna Home & Outdoor cannot be held responsible for delays once the package has been handed over to the carrier. However, we will do our best to assist you in tracking and resolving any issues.

10. Lost or Missing Packages

If your order appears to be lost or missing, please contact us immediately.

We will:

  • Investigate the issue with the shipping carrier

  • Provide updates on the status of your shipment

  • Assist with a resolution where possible

Talvyna Home & Outdoor is not responsible for lost packages marked as “Delivered” by the carrier.

11. Damaged Items During Shipping

If your package arrives damaged, please notify us within 48 hours of delivery.

To help us resolve the issue, please provide:

  • Your order number

  • Clear photos of the damaged item

  • Photos of the shipping packaging

Failure to report damage within the specified timeframe may result in denial of assistance.

12. Refused or Returned Shipments

Orders that are refused upon delivery or returned to us due to customer-related issues (such as incorrect address or failure to receive the package) may be subject to additional handling or reshipping fees.

13. Changes to This Shipping Policy

Talvyna Home & Outdoor reserves the right to update or modify this Shipping Policy at any time without prior notice.

Any changes will take effect immediately upon posting on our website. We encourage customers to review this policy periodically.

14. Contact Us

If you have any questions or concerns regarding shipping, please contact us:

📧 Email: contact@talvyna.store
📞 Phone: (363) 941-7070
📍 Address: 7791 Northwest 46th Street, Miami FL 33166, United States