FAQ

1. Where do you ship?

We currently ship only within the United States. We do not offer international shipping at this time.

2. Do you offer free shipping?

Yes! We provide free shipping on all orders within the United States, with no minimum purchase required.

3. How long does order processing take?

Order processing typically takes 3–4 business days before shipment.

4. How long does shipping take?

Once shipped, delivery usually takes 5–6 business days, depending on your location and carrier conditions.

5. Can I change or cancel my order?

If your order has not yet been shipped, please contact us as soon as possible. Once an order has shipped, it cannot be canceled and must follow our Return & Refund Policy.

6. What is your return policy?

We accept returns within 7 days of receiving your order, provided the item is unused and in its original condition. Please review our Return & Refund Policy for full details.

7. How long does it take to receive a refund?

Once your return is approved, refunds are processed within 5–10 business days, depending on your payment provider.

8. How do exchanges work?

Exchanges are accepted within 10 days of receiving your item. Please contact our support team to initiate an exchange.

9. What payment methods do you accept?

We accept major credit cards and secure online payment methods through trusted third-party providers such as PayPal and Stripe.

10. How can I contact customer support?

You can reach us anytime via:

We’ll be happy to assist you.